FAQs

Is there a minimum commitment period?
No. You pay per month and billing is prepaid.

How do I pay for your services?
We accept Money Orders, Visa and MasterCard through PayPal.

Will I have unlimited access to update my pages?
Yes, you have unlimited access to update your pages.

How does your 30 Day Money Back guarantee work?
If you are not completely satisfied with our services within the first 30 days of setting up your account, we will refund all account prices. You will not receive money for the following: any setup fees and anything we did not receive including Domain Registration fees.

Are there any hidden costs?
There are no hidden costs. You choose your package and options.

Do you handle the domain registration process?
Yes, we can handle and register new domains for you. If you are transferring a domain, you will need to handle the domain transfer yourself. We include all the information you need to contact your registrar and move the domain to our servers.

Who owns my domain when I register it through you?
You, or the person you specify when you sign up, will be listed as the administrative and billing contact on your domain and will retain full control over it at all times.

Is my site backed up and how often?
Yes backups are done daily; a daily incremental back up and a monthly full backup. The full backups are placed onto tapes and are stored for one month while the incrementals are kept until the next full backup is performed.

Do you place banner advertisements on my website?
No, we do not place any banner advertisements on your website.

Is my Macintosh computer compatible with your Windows hosting plans?
Our Windows web servers use standard FTP (file transfer protocol). Therefore, you can build your site on any Macintosh and use FTP to upload your files to the web server. Alternatively, we also support publishing your website using MS FrontPage.

Do you provide technical support?
Yes, we provide 24/7 technical support via email only. No phone support is available.

How do I access the Control Panel?
Use this link: https://www.preciseview.com:444

Can you recover my website data from your system backups?
No. The purpose of our system backups is for disaster recovery. By backing up our server configurations we are able to roll back quickly in the event of a disaster. Maintaining the most up-to-date backup copies of website files, scripts and associated files in a medium outside of the web server is the sole responsibility of the site owner.